ONLY CALIFORNIA SHIPPING……FOR NOW!
Terms:
1. Insurance is included with the shipping fees for all shipments.
2. No purchase of alcoholic beverages or tobacco products will be made to any person under the age of 21. Delivery carrier will require proof of age and an adult signature.
3.Products cannot be shipped to a APO, FPO, PO Box or international (except in countries where shipping wine/spirits/tobacco is legal and permitted).
4. All products are sold in California, with TITLE passing to the buyer in California.
5. Some products (such as wines and spirits) might be weather sensitive to extreme heat and cold. We strongly recommend and can arrange next day air shipping for these items. In certain circumstances, we will hold shipment of item pending weather extremes, regardless of shipping option chosen. This also includes areas currently under a natural disaster warning (e.g. fires, floods, etc.).
6. We try our best to pack our products safely; damage rarely happens. If any products are damaged during shipping, please email us with pictures of the damaged product. Please note that damaged products must be returned to us for a refund, so DO NOT throw out the product. LEAKS ARE NOT COVERED OR CONSIDERED DAMAGE, as there is no way we can guarantee no leaks. No one can, especially as some bottles are handmade and do not have screw cap tops, but please let us know if there is significant leakage, and we will do our best to resolve the issue.
7. No returns will be accepted without prior approval. Returned products will be subject to a 10% restocking fee and freight. The shipping costs will NOT be refunded for ANY REASON. You have 15 days from the date you received your product to contact us about damages, leaks, cracks, or others reasons. After 15 days, we will no longer accept or amend orders. YOU CAN NOT RETURN SPIRITS (TEQUILA, MEZCAL, WHISKEY, ETC.) FOR ANY REASON.
8. The shipping companies will make a few attempts to deliver your order before returning your order to our store. These returned products will be subject to a 10% restocking fee and freight, plus a $15.00 return shipping fee.
9. All California residents are subject to 7.25% sales tax on taxable product and will be adjusted for your county or city.
10. All shipping prices are estimates and are based on your destination. The average size and weight of typical 750ml, 1.0L, 1.75L bottles (5lbs-12lbs) and items with special packaging will require additional shipping costs and we will contact you if there is any difference.
11. All shipping times are business days, Monday thru Friday. Most orders will be shipped as soon as they are verified; however, some orders will have delays do to availability and/or verification. When ordering, please make sure that your billing address corresponds with the billing address your issuing credit card bank has on file for you. Orders will not be shipped until address and age verification can be obtained. Occasionally, some items are out of stock and will cause a few days delay as some items do not show back order status on the web so we suggest that you call the store for availability before you submit your order. We will partially ship some larger orders as products become available. During sales and the holidays, orders may take longer to fulfill, so please plan accordingly if gifting, or contact to ensure delivery option dates. Expedited shipping is available.
ADDITIONAL CHARGES: Please check carefully that your address and zip code are correct and complete (apt.#, Floor#, etc.) when placing an order, as the shipping company will charge $15.00 for incorrect or incomplete information. If the recipient re-routes the shipment, the shipping company will charge $15.00. The customer placing the order (in case of gift purchases the customer is not the recipient), is liable for the above fees. All these charges will be charged to the customer credit card and notified by e-mail. It is also in your best interest to leave a phone number and email for the shipping company to contact in case in delivery issues arise.
12. Prices are subject to change without notice. For any prices shown as ($0.00), please contact us for current price and errors listing.
13. Pictures are for illustration only as the products label and bottles shape can change anytime without notice, as some companies/distillers like to update their labels and bottles shape. We ship the latest of what the importer and the distributor deliver to us, please do not call us or email us to complain that the bottle image wasn't the exact match of what you ordered vs. received. We do our best to constantly update the product to the most recent design, but if you are specifically looking for a specific label, shape, or color of a product, please contact us before placing your order to ensure availability.
14. Should any product be damaged during shipping, please email pictures to orders@onlydrams.com . Seals, papers, wraps, wax, and etc. can be damaged, and while it is unlikely, this is the risk of buying online and having your product shipped.
15. We do not accept fax orders. Instead you can e-mail orders@onlydrams.com and send an attachment and we can proceed with verifying your age and order.
16. California shipping ONLY.
17. Address corrections, reroutes, & redirects to hold must be obtained by contacting us.
18. We are not responsible for typos and try our best to use proper spelling and grammar, and for all those who email us about this: whisky/whiskey can be spelled with or without the "e" depending on production location.
19. We do not price match other retailers and/or marketplaces. Some prices maybe different in store vs online. If you find a price lower at another retailer, please do not contact us requesting that price/coupon/discount. We could refuse anyone to sell without notice for any reason of web errors or any others. We offer fair and competitive prices everyday with the occasional sale and promo which are always clearly labeled. Some sales and offers are only available to our email subscribers so be sure to sign up at the bottom of the homepage!
20. We take and edit most of our photos ourselves, and others come directly to us by the brand/distributor. Some of our photos have watermarks and others do not, but all of our photos are not for public/business consumption and you must ask by contacting us (info@crestliquor.com) if you'd like to use a bottle shot and any other content. Unauthorized use of our photos and any content on our website, emails, social media, and in store will be pursued to the full extent of the law as necessary.
We also encourage you to visit our store at: 3787 Ingraham Street, San Diego, CA 92109. Our hours are 9:00 AM -10:00pm PST Mon-Sun. In store prices may vary.
PROP 65 WARNING:
Drinking distilled spirits, beer, coolers, wine and other alcoholic beverages may increase cancer risk, and, during pregnancy, can cause birth defects. For more information go to www.P65Warnings.ca.gov/alcohol
Return address:
Crest Liquor Co.
3787 Ingraham Street
San Diego , CA 92109
Email: orders@onlydrams.com
